Appliance Doctor DMV LLC ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, who we share it with, and the rights you have regarding your information.
This policy applies to information collected through our website at appliancedoctordmv.com, our phone line, our SMS communications program, and any other interactions you have with our business.
We collect information that you voluntarily provide to us when you:
When you visit our website, we may automatically collect limited technical information such as your IP address, browser type, device type, and pages viewed. We use this only for basic website analytics and security.
We use the information we collect for the following purposes:
We do not use your information for unsolicited marketing, behavioral advertising, or sale to third parties.
Our commitment regarding SMS data and mobile phone numbers:
Mobile information and SMS opt-in consent will not be shared with third parties or affiliates for marketing or promotional purposes. This information will not be shared with any third parties for marketing reasons.
The phone number you provide and any SMS opt-in consent you give are used solely for the purposes described in our SMS Communications Policy:
We do not:
You may opt out of SMS communications at any time by replying STOP to any message we send. See our SMS Communications Policy for full details.
We may share limited information only in the following specific circumstances:
We use trusted service providers to operate our business, including:
These providers process information solely to perform services on our behalf and are bound by their own privacy and data protection commitments. They do not receive your SMS opt-in data for any marketing purpose.
We may disclose information if required by law, court order, or government request, or to protect our legal rights, the safety of others, or to investigate fraud.
If our business is sold, merged, or acquired, customer information may be transferred to the new owner under the same privacy commitments outlined in this policy.
We never share customer information — particularly mobile phone numbers and SMS opt-in data — with third parties or affiliates for marketing or promotional purposes.
We retain customer information only as long as needed to provide services and meet our legal obligations:
Upon request, we will delete your information except where retention is required by law.
We use industry-standard administrative, technical, and physical safeguards to protect your information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, secure servers, and regular security reviews.
While we take reasonable steps to protect your information, no method of transmission or storage is 100% secure. We cannot guarantee absolute security but commit to ongoing diligence in protecting your data.
You have the following rights regarding your personal information:
To exercise any of these rights, contact us using the information at the bottom of this page. We will respond within 30 days.
Our services are intended for adults age 18 and over. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child, please contact us and we will promptly delete it.
We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects when changes were last made. Material changes will be highlighted on our website. Your continued use of our services after such changes indicates acceptance of the updated policy.
If you have questions about this Privacy Policy, your information, or your rights, please contact us:
Appliance Doctor DMV LLC
Email: hello@appliancedoctordmv.com
Phone: (410) 438-8629
Website: appliancedoctordmv.com